THRIVE OBM ACADEMY DIRECTORY
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LOCATION
NETHERLANDS
FUN FACT
I've been known to systemise my dogs' daily routines, schedule problem-solving walks, and drink up to 8 (mostly decaf) coffees daily. The dogs don't mind, but the coffee machine is less thrilled.
ABOUT ZIGGY
Hello, lovely to meet you.If you're reading this, your business is probably doing well—revenue's up, clients are coming in, but behind the curtain... It's a bit of a scramble. You're juggling too much, relying on "I'll sort it myself" and crossing fingers that it holds.
That's hardly ideal.
As the founder of Ctrl Ops Team,
your shortcut to success, I work with established business owners ready to scale without sacrificing their time, energy, or quality. My strength lies in spotting what's not working—systems, processes, team structure—and fixing it so that you can step back from the daily grind and get back to doing what you do best.
Clients come to me when they:
✔ Are growing quickly but can't keep up operationally
✔ Have a team but still feel like the bottleneck
✔ Are tired of last-minute fixes and wish things "just worked"
✔ Want to scale without things getting scrappy
The Value I Deliver💰
Profit That Doesn't Rely on You
→ Clear, repeatable systems that make delivery smoother
→ A more productive team without micromanagement
→ Better launches, better retention, fewer fires🧠
Order and Long-Term Thinking
→ Scalable infrastructure that won't fall apart in six months
→ Time saved, mental space reclaimed, chaos contained😌
Peace of Mind
→ You'll know things are working—even when you're not watching
→ No more babysitting tasks that should've been done yesterday🎯
Room to Lead
→ Focus on clients, strategy, and long-term growth—not Slack messages and bottlenecks
Skills & Training:
Education & Certifications
Certified Online Business Manager® - International Association of Online Business Managers
BSc, Accounting & Management Information Systems - University of Hertfordshire (UK)
MSc, Productique et Informatique Industrielle - Université Bordeaux I (France)
Operations & Systems Management
Operational "whack-a-mole" elimination specialist
Process architecture & optimisation
SOP creation & documentation
Root cause analysis & systems thinking
International mobility coordination with multinational organisations
Team Leadership & Management
Cross-functional team leadership & resource allocation
Virtual team coordination across time zones & cultures
Performance improvement systems
Project & Launch Management
End-to-end project lifecycle oversight
Milestone tracking & deliverable coordination
Tech & Digital Implementation
AI & automation integration into operations
Workflow streamlining through smart tech
KPI development & dashboards
Strategic Business Support
High-level stakeholder communication & coordination
Scalable infrastructure for business growth
Financial tracking & strategic reporting
Empowering founders to lead (not babysit) operations
Creating "express lanes" so entrepreneurs can focus on growth
Languages:
English (Fluent)
-Hungarian (Fluent)
French (Basic)
Online tools & systems:
I take a strategic, adaptable approach to business technology, prioritising tools that improve my clients' outcomes. While I have deep experience with various systems, I focus on quickly learning your stack to minimise disruption and maximise results.
Core Proficiencies
AI-Enhanced Operations: ChatGPT, Claude
Project & Team Collaboration: Asana, ClickUp
Client Communication: Zoom, Loom, Otter
Learning & Delivery Platforms: Kajabi
Marketing Systems: Funnel Sketchers & Elite360 (familiar)
My true strength is in rapid adaptation and optimisation. I don't ask clients to change platforms—I plug into their world fast and help improve it. Technology is simply a tool I use to create exceptional experiences and scalable operations.
How I Help💡
The COT (Ctrl Ops Team) Pulse Check
A diagnostic audit that helps you see what's working and what's not—and how to fix it.📈
The COT 90-Day Growth Map
A clear, realistic plan to get your operations humming.⚡
The COT 90-Day Power Play
Implementation support from someone who knows how to get things done.🚀
The COT Launch Ignition
End-to-end launch planning and project oversight—without the drama.🔄
The COT Growth Engine Subscription
Ongoing OBM support is needed to manage your operations and free up your time without cutting corners.
Let's Have a Proper Chat
You've worked hard to grow your business, and it's time your operations caught up. Let's chat properly if you're ready to stop firefighting and start scaling with structure. Shall we?📩 Message me today, and let's map out your shortcut to success.